01. Introduction
The Privacy Policy is our commitment to protecting customers’ personal data and sensitive information. This policy clearly describes the types of data we collect (e.g., full name, email address, phone number, related technical information), the purposes of use (providing services, enhancing user experience, technical support), as well as the security measures applied using advanced technologies. Users have full rights to access, modify, or request deletion of their personal data in accordance with legal regulations.
02. PIMO TECH Terms of Service
The Terms of Service establish the rules for using the systems, platforms, and IT solutions we provide. These terms include:
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Regulations on user behavior and responsibilities.
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Information security and legal compliance policies.
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Rights and obligations of PIMO TECH in providing, maintaining, and supporting services.
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Limitations of liability in cases of incidents or risks beyond our control.
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Dispute resolution and customer support procedures.
By accessing or using our services, users agree to these terms. They form the legal foundation to ensure transparency and trust in the cooperation between customers and PIMO TECH.
03. Protecting Your Assets
PIMO TECH applies advanced security technologies to safeguard customers’ IT infrastructure and digital assets. Our solutions include:
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Multi-layered network security: firewalls, intrusion prevention, 24/7 monitoring.
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Data protection: encryption, access management, backup, and recovery.
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Business continuity assurance: proactive monitoring, early warnings, and timely incident response.
We are committed to delivering a secure IT environment, enabling businesses to focus on growth without disruptions caused by technological risks.
04. Limitation of Liability
Within the scope of service delivery, PIMO TECH makes every effort to ensure stable, safe, and secure system operations. However, we are not liable for:
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Incidents caused by external factors such as natural disasters, power outages, or third-party hardware failures.
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Risks arising from users not following recommended security procedures or configurations.
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Indirect losses or consequential damages resulting from service use outside the agreed purposes.
The limitation of liability is established to ensure a fair balance of rights and obligations between PIMO TECH and our customers.
05. Pricing and Payment Policy
PIMO TECH designs its pricing policy based on principles of transparency, flexibility, and competitiveness. Pricing factors include: service scope, system complexity, support level, and SLA commitments.
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Payment methods: bank transfer, installment contracts, or project-based payments.
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Payment cycles: monthly, quarterly, or annually depending on agreement.
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Special offers: discounts for long-term customers, financial support for strategic projects.
We are committed to delivering comprehensive IT solutions at reasonable costs, ensuring investment efficiency and resource optimization for our customers.
s for customers.